Senior Product Manager - Consumer Growth

Company: PayPal
Location: San Jose
Posted on: April 8, 2025

Job Description:

The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.Job Description Summary:We are seeking a Senior Product Manager, Consumer Growth, to lead strategic initiatives that drive user acquisition, onboarding, activation and retention. In this role, you will own the end-to-end consumer journey from signup to early engagement, focusing on optimizing conversion funnels, personalizing experiences, and leveraging data-driven insights to accelerate growth. You will work cross-functionally with engineering, design, data science and marketing teams to enhance the PayPal experience and grow our global consumer base.Your day to day:

• Define and execute the consumer growth strategy, identifying opportunities to improve signup, onboarding, and activation experiences.
• Own and optimize conversion funnels, A/B testing hypotheses to improve activation and engagement metrics.
• Leverage data analytics, user research, and experimentation to uncover friction points and enhance the consumer journey.
• Collaborate with design, engineering, and marketing teams to build seamless, intuitive experiences that drive growth.
• Develop KPIs and key success metrics for growth initiatives, continuously monitoring performance and iterating for improvements.
• Advocate for a customer-first mindset by understanding user needs and pain points, ensuring solutions are scalable and impactful.
• Partner with risk, identity, and compliance teams to ensure new users are authenticated, regulatory requirements are met, and bad actors are kept off the platform.What do you need to bring:
  • 7+ years of experience in product management, preferably in consumer growth, fintech, e-commerce, or a related industry.
  • Proven track record of driving measurable growth through data-driven product strategies and experimentation.
  • Strong analytical skills, with experience in A/B testing frameworks and data visualization tools.
  • Experience working with cross-functional teams in an agile environment.
  • Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization.
  • Deep understanding of user acquisition, onboarding, engagement, and retention best practices.
  • Experience working with machine learning, personalization, or growth automation is a plus.We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Additional Job Description:Subsidiary: PayPalTravel Percent: 0PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .The U.S. national annual pay range for this role is $96,900 to $234,300.For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .Who We Are: to learn more about our culture and community.Commitment to Diversity and Inclusion:PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .Belonging at PayPal:Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.Any general requests for consideration of your skills, please .We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Notice to Applicants and Employees who reside within New York City. Click to view the notice.
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Keywords: PayPal, San Jose , Senior Product Manager - Consumer Growth, Executive , San Jose, California