Principal Customer Success Manager
Company: VirtualVocations
Location: Salinas
Posted on: February 1, 2025
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Job Description:
A company is looking for a Principal Customer Success Manager,
Strategic Accounts.
Key Responsibilities
Oversee the customer experience for approximately 35 high-spend
customers, focusing on retention and growth
Build relationships at all levels within customer organizations to
demonstrate value and develop partnerships
Manage cross-functional resources to support customer growth and
deliver Executive Business Review presentations
Required Qualifications
Personal investment in customer success
Experience with large organizations (200+ employees)
Management of a minimum of $4,500,000 - $5,000,000 ARR
Proven track record of impacting customer results with a SaaS
platform
Experience in creative problem solving and change management
Keywords: VirtualVocations, San Jose , Principal Customer Success Manager, Executive , Salinas, California
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