Manager, Executive Experiences

Company: Zendesk
Location: San Francisco
Posted on: February 1, 2025

Job Description:

Manager, Executive ExperiencesLocation: San Francisco, CA (3 days in office)Job SummaryZendesk is built on a unique combination of powerful software and human ability, which allows us to strike the perfect balance of innovation and empathy. We are seeking a highly experienced and dynamic Manager of Executive Experiences to be the driving force behind the success of our executive engagements at Zendesk. This role will be responsible for creating world-class, tailored experiences for executives globally across meetings and events.What you'll be doing

• Strategize, design, and deliver bespoke experiences for executives globally, including at flagship events, meetings at Zendesk headquarters or at customer and prospect locations.
• Develop innovative experiences for both in-person and virtual engagements.
• Partner closely with cross-functional teams including sales, marketing, customer success, and product teams.
• Serve as a point of contact for the onsite experience for executive stakeholders.
• Manage end-to-end logistics for executive engagements.
• Coordinate with external vendors and internal teams.
• Understand the unique needs of executive-level audiences.
• Act as a trusted advisor for internal teams engaging with executive audiences.
• Establish KPIs and success metrics for executive experiences.
• Gather feedback from participants and internal stakeholders.Qualifications
  • 5-7 years of experience in event management, experiential marketing, or executive engagement programs.
  • Proven track record of creating exceptional, tailored experiences for C-suite executives.
  • Strong project management skills.
  • Exceptional interpersonal and communication skills.
  • Creative thinker with a solutions-oriented approach.
  • Experience managing budgets, vendors, and external partners.
  • Comfortable working in a dynamic, fast-paced environment.
  • Knowledge of CRM tools and event management platforms is a plus.
  • Ability to travel to global events as needed up to 30% of the time.The US annualized base salary range for this position is $98,000.00-$148,000.00. This position may also be eligible for bonus, benefits, or related incentives.About UsZendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections.Zendesk believes in offering our people a fulfilling and inclusive experience.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
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Keywords: Zendesk, San Jose , Manager, Executive Experiences, Executive , San Francisco, California