Resident Services Manager - Santana Row

Company: Greystar Worldwide, LLC
Location: San Jose
Posted on: February 18, 2025

Job Description:

If you're looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally.Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.Enhance your knowledge of the real estate business under the mentorship of industry leaders through Greystar's impactful undergraduate and MBA intern programs offered across all business segments.Our global business continues to grow rapidly and currently covers North and South America, Europe, and Asia-Pacific.Our focus on people, genuine relationships, and shared values has created a unique and defining culture. Our team members are key to that culture, and they share the story best.Our CultureAt Greystar, we are and always have been in the people business. We care about our residents, clients, and partners - and our focus on people defines our culture.Our teams are key to that culture, so we also strive to hire the best people in the business. "Our core values and our people are the heart of everything we do," says Bob Faith, Greystar Founder, Chairman, and CEO. "Though times and technology change, it's our people who have made Greystar the global leader in rental housing."Recent AwardsGreystar is honored to have received numerous local, national, and global awards. Recently we received four 2023 PERE Awards: Residential Investor of the Year, Global; Innovation Investor of the Year, Global; Residential Investor of the Year, North America; and Firm of the Year, Europe, and were ranked the #1 Manager, #1 Developer, and #1 Owner by the National Multifamily Housing Council in 2024.Pillars of Excellence:

• People
• Customer Satisfaction
• Operational Excellence
• Profitability
• Growth
• CommunityCore Values:
  • Integrity
  • Equality
  • Professionalism
  • Accountability
  • Service
  • TeamworkDiversity, Equality & InclusionOur Core Values foster an environment of diversity, equality, and inclusion, and establish a foundation and mindset through which we guide team members, residents, communities, and partners. Our commitment to making Greystar a great place to work for all is reinforced by the fact that our DEI efforts are led by team members and championed by leadership.Greystar GivingIn addition to giving back to local and global nonprofit organizations, Greystar has established a philanthropic initiative to support each other:
    • Stars in Need provides financial assistance to team members and their families experiencing significant hardships that lead to severe financial needs such as natural disasters or medical emergencies.
    • Scholars offers financial assistance to dependents of Greystar team members and promotes the ongoing education of our youth who may be unable to attend college due to financial constraints.SustainabilityAt Greystar, we strive to make a big impact. We believe that energy management, sustainable practices, and the promotion of health and well-being help to preserve the environment for future generations. We are committed to addressing and minimizing sustainability risks and environmental impacts through continuous improvement of ESG (Environmental, Social, Governance) performance, sustainable design, and operation standards.Benefits
      • Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options.
      • Full-time team members receive generous paid time off - including your birthday! - as well as paid sick leave, personal days, and company holidays*.
      • Maternal and paternal paid leave is available for the birth or adoption of a child.
      • Ongoing support is available for career advancement opportunities in addition to corporate training programs.
      • Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you.Note: Outlined benefits may vary by international region.Application ProcessReady to apply? We aim to make our process clear, quick, and straightforward. Here is what you can expect:
      • Get to know us: Explore our website and learn more about Greystar.
      • Find a role: Search for opportunities and set up alerts.
      • Apply: Submit your resume for review.
      • Interview: Meet future team members virtually or in-person.
      • Become a Greystar team member: Begin your journey with Greystar.Stay up-to-date on all career opportunities at GreystarSign up to receive new job alerts based on your preferences.
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