Store Manager

Company: Bridgestone Americas, Inc.
Location: San Mateo
Posted on: February 1, 2025

Job Description:

Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We offer each teammate competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan. We believe in championing diverse perspectives and supporting our teammates to bring their whole selves to work.Position SummaryResponsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.Pay Range: $29.72 - $55.19Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.
• Other duties as assigned.Minimum Requirements
  • High School Diploma or equivalent.
  • Demonstrated success in retail sales management.
  • Problem-solving skills as it relates to customer complaints.
  • Aptitude to manage inventory, order scheduling, and merchandising displays.
  • Must assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
  • Exceptional teammate and customer communication skills.
  • Negotiation and conflict resolution skills.
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.PREFERRED QUALIFICATIONS
    • 2 year college degree or equivalent.OUR CREW KNOWS BENEFITS
      • Medical, Dental and Vision - Starting day 1 for all our teammates.
      • Paid vacation and holidays.
      • On-the-job training and company-funded ASE certifications.
      • Flexible work schedule.
      • 401(k) match.
      • On-demand pay (daily pay) program available.OUR VALUES GIVE BACK TO YOU
        • Professional Development: Resources to help you level up in your career.
        • Community Involvement: We pride ourselves on working with our local communities and giving back.
        • Integrity & Teamwork: Our drive to do things right, always, together.
          #J-18808-Ljbffr

Keywords: Bridgestone Americas, Inc., San Jose , Store Manager, Executive , San Mateo, California