Engineering Manager - Billing

Company: Hinge-Health
Location: San Francisco
Posted on: February 1, 2025

Job Description:

About the RoleWe are seeking a mission-driven Engineering Manager to lead the engineering efforts behind our billing platform and operations. This individual will support a team of engineers (6-10 members) focused on building and maintaining critical billing products and tools. The role will require close collaboration with product, commercial, finance, and operations teams to develop solutions that enable seamless revenue recognition, billing cycles, and client configurations.The ideal candidate will have a strong technical background, experience managing engineering teams, and familiarity with billing systems and processes. They should possess a deep understanding of data models, SQL, and data pipelines (e.g., Databricks) to ensure the accuracy and scalability of billing operations. This role will also require a strategic thinker who can identify opportunities to leverage AI to enhance billing systems and processes, ensuring they are robust and future-ready.What You'll Accomplish

• Build and Lead Billing Solutions: Lead the engineering team to design, build, and maintain billing products and platforms, including integrations with CRM tools (e.g., Salesforce) and financial systems (e.g., NetSuite).
• Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently.
• Leverage Data Expertise: Utilize strong skills in understanding data models, SQL, and data pipelines (e.g., Databricks) to develop solutions for managing revenue cycles, billing claims, invoicing, and visibility into billing logic.
• Innovate with AI: Creatively identify and implement AI-driven solutions to make the billing system more robust, improve accuracy, and streamline operational workflows.
• Drive Scalable Systems: Develop tools to support scalable contractual variations, enabling new lines of business and revenue models.
• Ensure Compliance and Governance: Develop and execute a technical roadmap to address data governance, security, and compliance in healthcare (e.g., HIPAA, HITRUST).
• Foster Team Excellence: Ensure high team performance through coaching, mentorship, and fostering a collaborative and inclusive culture.
• Own the Delivery Pipeline: Oversee team planning processes, including backlog grooming, sprint prioritization, and retrospectives, ensuring consistent delivery of high-quality solutions.
• Enhance Processes and Systems: Advocate for best practices in software development, billing workflows, and operational processes to meet organizational goals.
• Scale the Team: Support hiring and resource planning with a focus on diversity, technical excellence, and alignment with organizational objectives.
• Agile Development: Demonstrated success in roadmap planning, sprint execution, and team performance management.Basic Qualifications
• 10+ years of experience in the technology industry, with a focus on SaaS products and large-scale, complex systems
• 3+ years of experience managing a team of 5+ engineers
• 4+ years of programming experience in a programming language such as Python, Node.js, TypeScript, AWS, and modern frameworks like ReactJS
• 4+ years of experience in Relational Database Systems. Proficiency in PostgresSQL, understanding data models, and experience with data pipelines is a plusPreferred Qualifications
• Bachelor's degree in Computer Science, Engineering, or related technical field
• Strong written and verbal communication skills, with the ability to collaborate across technical and non-technical teams
• Hands-on experience with billing products, scaling contractual variations, and supporting financial systems in a SaaS or healthcare environment
• Knowledge of healthcare billing practices and compliance requirements (e.g., HIPAA, HITRUST)
• Proven track record of leading technical projects and process improvements in complex organizational environments
• Effective conflict resolution and resource management skills to navigate challenging tradeoffs
• Ability to creatively leverage AI to solve complex problems and enhance billing operationsCompensationThis position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $200,000 - $300,000.About Hinge HealthHinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers.What You'll Love About Us
• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and developmentDiversity and InclusionWe're committed to building diverse teams that reflect the communities we serve. Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.
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Keywords: Hinge-Health, San Jose , Engineering Manager - Billing, Executive , San Francisco, California