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Staff Product Manager, Contacts

Company: Calendly, LLC
Location: San Francisco
Posted on: January 29, 2025

Job Description:

About the team & opportunityWhat's so great about working on Calendly's Product team? We strive to design a seamless product experience that delights our customers. Calendly takes the work out of scheduling so our customers have more time to work on what's really important. Our software is used by millions of people worldwide-with thousands more signing up every day. We're continually looking for top talent to join our team as we help shape the future of our product.As a Staff Product Manager on the Contacts team, you will directly influence Calendly and help the company realize its vision of becoming a multi-product suite offering. This will be a dynamic role, with high demands on clear communication, product sense, customer centricity, and ability to influence across multiple stakeholder groups. This person will be charged with driving the strategy, roadmap, and execution of one of our most important product initiatives at Calendly.This is a hybrid position located in the Bay Area; the expectation is to go into the office 1-3 times a week.A day in the life of a Staff Product Manager, Contacts at CalendlyThis position will report to our Senior Director of Product. You will be working in an environment where collaboration is key to the best ideas, and you will be encouraged to use your creativity and drive to bring new features and ideas to market! You will work closely with engineering, design, sales, product marketing, customer experience and product leadership to ensure our defined growth, product/business outcomes, and customer satisfaction goals are met.On a typical day, you will be working on:

  • Understanding customer needs, crafting a strategic product roadmap, and leading execution for one of our newest product initiatives.
  • Prioritizing feature requirements and partnering cross-functionally with R&D stakeholders (Design, Research, Engineering) to build a new 0-to-1 product.
  • Partnering closely with our go-to-market teams (marketing, customer success, sales, finance) to ensure successful product launches across multiple customer segments.
  • Driving up awareness, adoption, continual engagement and retention of new use cases that unlock more product capabilities within Calendly.
  • Defining and measuring the relevant objectives and key results (OKRs) and key performance measures to support strategy and roadmap decisions.What do we need from you?
    • A minimum of 8-10 years of varied PM experiences across both startups and scaled companies; bonus points if you have been a founder in a SaaS company.
    • Keen product sense, UX design experience with a deep empathy for customers; highly motivated to build delightful and frictionless experiences for customers; bonus if you have used AI/ML to bring these experiences to life.
    • Experience in building 0-to-1 SaaS products and scaling from 1-to-100 in a product-led-growth environment.
    • Deep understanding and demonstrated experience building and monetizing teams-based productivity solutions in either a B2C or B2B.
    • The ability to work in our San Francisco office 1-3 times per week.
    • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time.What's in it for you?Ready to make a serious impact? Millions of people already rely on Calendly's products, and we're still in the midst of our growth curve - it's a fantastic time to join us. Everything you'll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you've ever worked with, then we hope you'll consider allowing Calendly to be a part of your professional journey.
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Keywords: Calendly, LLC, San Jose , Staff Product Manager, Contacts, Executive , San Francisco, California

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