Global Events and Investigations Program Manager (Hybrid)

Company: Pinkerton
Location: Santa Clara
Posted on: January 29, 2025

Job Description:

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Job Summary: The Global Events and Investigations Program Manager, assigned to one of Pinkerton's largest global clients, will oversee the strategic planning, execution, and continuous improvement of events and investigations processes. The Program Manager ensures operational effectiveness by managing critical policies, procedures, and training programs, while also collaborating with cross-functional teams to support organizational objectives related to security events and investigations. This position will have a hybrid work schedule (remote/client locations). Essential Functions: Represent Pinkerton's core values of integrity, vigilance, and excellence. Develop, implement, and maintain comprehensive policies, procedures, and guidelines related to events and investigations. Conduct thorough reviews and updates of documentation to ensure alignment with organizational standards and regulatory requirements. Create and manage training programs, including multimedia content, to enhance team readiness and process adoption. Lead the coordination and execution of global security events while ensuring alignment with organizational objectives and risk mitigation strategies. Oversee and manage the investigations lifecycle including incident intake, analysis, reporting, and resolution. Track, monitor, and report the progress of events and investigations while providing regular updates to stakeholders. Identify and escalate challenges or blockers to relevant stakeholders while proposing actionable solutions. Schedule and facilitate meetings related to events and investigations while ensuring accurate documentation and follow-up. Conduct routine audits of events and investigations documentation, training materials, and processes to ensure compliance and effectiveness. Collaborate with internal and external stakeholders to enhance investigations and event management processes. Serve as a trusted advisor and subject matter expert in global events and investigations. Support cross-functional initiatives and provide programmatic guidance to meet departmental goals. All other duties, as assigned. Education, Experience, and Certifications: Bachelor's degree in Criminal Justice, Security Management, Business Administration, or a related field with ten or more years of experience managing global security events and investigations programs within a corporate security environment. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives. Competencies: CFE, CPP, or PMP preferred. Familiarity with regulatory and compliance requirements relevant to investigations and security. Understanding of investigative methodologies and security event planning. Able to create and deliver effective training materials and programs. Effective organizational, analytical and problem-resolution skills. Able to manage multiple projects simultaneously with competing priorities and deadlines in a fast-paced environment. Able to interact effectively at all levels and across diverse cultures. Able to inspire confidence and provide guidance as a subject matter expert. Effective written and verbal communication skills with the ability to present findings and recommendations clearly. Able to develop and sustain strong internal and external partnerships. Able to analyze complex situations and recommend solutions. Consistently delivers on commitments and achieves expected business results. Computer skills; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Salary & Benefits Information: Rate of pay: $130000 / year. Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules. Employment Type: Full Time

Keywords: Pinkerton, San Jose , Global Events and Investigations Program Manager (Hybrid), Executive , Santa Clara, California