Director of Membership Sales and Marketing
Company: Diablo Country Club
Location: Diablo
Posted on: January 13, 2025
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Job Description:
Director of Membership Sales and Marketing
Any additional information you require for this job can be found in
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Position Overview
We are seeking an enthusiastic and driven Director of Membership
Sales and Marketing to join our prestigious club. This is a unique
opportunity to become part of a vibrant, collaborative team at one
of the most sought-after clubs in the region. As Director of
Membership S&M, you will play a pivotal role in fostering a
welcoming community, attracting exceptional new members, and
ensuring the satisfaction and retention of our current members.
This position is ideal for a professional ready to take their
career to the next level by contributing to the continued success
of a world-class organization.
Key Responsibilities
Membership Growth
Lead membership recruitment efforts by developing and executing
strategic initiatives to attract new members.
Build and maintain a robust prospect pipeline through personal
outreach, networking, and referrals from existing members.
Host and coordinate membership tours, events, and one-on-one
meetings with prospective members.
Collaborate with the Marketing team to create promotional materials
and campaigns that showcase the unique value of club
membership.
Member Engagement & Retention
Cultivate strong relationships with current members to ensure high
levels of satisfaction and engagement.
Implement programs and initiatives to foster a sense of community
and belonging among members.
Address member inquiries and resolve concerns promptly and
professionally.
Monitor and analyze member feedback to recommend improvements to
the overall member experience.
Administrative Oversight
Maintain accurate membership records, including applications,
status changes, and renewals.
Prepare monthly reports on membership metrics and trends for
leadership and the Membership Committee.
Oversee the creation and distribution of member communications,
including newsletters, emails, and website updates.
Manage membership budget and ensure alignment with financial
goals.
Events & Community Building
Collaborate with the Events team to plan and execute activities
that encourage member participation and promote club culture.
Organize new member orientations, welcome events, and other
initiatives to ensure seamless integration into the club
community.
Serve as an ambassador at club events, building rapport with
members and guests alike.
Key Qualifications
Bachelor's degree or equivalent professional experience in
membership sales, hospitality, or a related field.
Proven success in membership recruitment, sales, or retention
strategies, preferably in a private club or luxury hospitality
environment.
Exceptional interpersonal, communication, and presentation
skills.
Strong organizational abilities, with keen attention to detail and
proficiency in membership management systems and Microsoft Office
Suite.
A warm, approachable demeanor with a passion for building
relationships and creating exceptional experiences.
What We Offer
A supportive, inclusive work environment where you can thrive and
make an impact.
The chance to work for one of the region's most respected clubs,
known for its commitment to excellence and community.
Competitive salary, performance-based incentives, and a
comprehensive benefits package, including health insurance,
retirement plan, and paid time off.
Opportunities for professional growth and development.
Join Us
This is more than just a jobit's an opportunity to be part of a
legacy. If you're a results-oriented professional with a passion
for building communities and fostering meaningful relationships,
we'd love to hear from you. Apply today to embark on a rewarding
career with us.
Base Salary Range: $85,000-95,000 annual
Commission potential of $30,000 based on 2025 budget goals.
https://www.diablocc.org/
Education/Experience:
Bachelor's degree; or 3-5 years of related experience.
CRM, POS, and other standard software systems
Physical Demands:
Typical office environment, occasionally stands and walks,
frequently sits. Typically requires routine use of personal
computer and general office equipment.
Environment/Noise:
Noise level is moderate.
Certificates/Licenses:
No certifications or licenses are required.
Job Knowledge, Skill, and Ability Preferences
Ability to read and speak English in order to perform the duties of
the job (e.g. the associates are required to communicate with
English speaking customers or co-workers, the manuals for the
equipment the associates may use are in English).
Exceptional organizations skills; maintains accuracy and neatness;
ability to multitask.
Intermediate to advanced computer skills including, but not limited
to, use of Microsoft Word and Excel.
Ability to accurately type at least 50 words per minute.
Ability to work independently with little or no supervision.
Ability to communicate verbally and in writing. Ability to compose
letters and to facilitate phone calls and general inquiries
sensibly.
This job description is not an exclusive or exhaustive list of all
job functions that an associate in this position may be asked to
perform from time to time.
PI256487735
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Keywords: Diablo Country Club, San Jose , Director of Membership Sales and Marketing, Sales , Diablo, California
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