Solution Sales Executive - Customer Experience (CX) - West

Company: SAP SE
Location: Palo Alto
Posted on: January 8, 2025

Job Description:

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
About SAP Customer Experience
SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. SAP Customer Experience brings together the portfolios and teams from the Hybris, CallidusCloud, Gigya and Coresystems acquisitions to form SAP Intelligent CX, our integrated technology suite. We have a bold mission ahead and have complete support across SAP to revolutionize the front office and bring it together with our back-office through S/4HANA. Across SAP Customer Experience, being bold and winning is paramount to our culture and our people thrive in high performing teams. We seek talent who want to innovate, be disruptive, and who support mutually agreed upon goals and ambitions. As a fast-paced growth business, there are no limits to how our teams will shape the future of SAP and our industry.
ROLE DESCRIPTION:
What you'll do:

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• The Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success.
  
• The primary purpose of the Senior Solution Sales Executive is to achieve their overall revenue goal. In order to achieve this goal, the Senior Solution Sales Executive must create a complete territory business plan that generates at least 4x their quota in pipeline opportunity.
  
• The Senior Solution Sales Executive is responsible to identify and qualify opportunities, develop and drive strategy. The Senior Solution Sales Executive will develop an opportunity plan containing the value proposition for all of SAP's targeted line of business solutions (CRM, HCM, SCM, GRC, EPM, Business Intelligence, etc.) and services to potential customers & prospects in that territory.
  
• It is expected that the Senior Solution Sales Executive be adept at creating and nurturing executive relationships on their own while positioning the SAP executive team.
  
  
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  • Generate demand, manage pipeline, and close opportunities.
    
  • Develop opportunity plans containing compelling solution value propositions.
    
  • Conduct White Space analysis to identify growth opportunities.
    
  • Work with wider account team on sales campaigns.
    
  • Manage customer relationships at the solution area/buying center level.
    
  • Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area.
    
  • Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes.
    
  • Stay informed about SAP's competition and value drivers.
    
  • Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs.
    
  • Build customer participation in relevant SAP communities, programs, and events.
    
  • Facilitate collaboration with the partner ecosystem.
    
    What you bring:
    
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    • Proven track record in business application software sales with overachievement of quota.
      
    • 3 - 5 years of experience in sales of business software/IT solutions.
      
    • Deep understanding of the solution and solution innovations.
      
    • Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations.
      
    • Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders.
      
    • Alignment with product/solution management teams and marketing organizations a plus.
      
    • Demonstrated success with large transactions and challenging sales pursuits.
      
    • Proven contractual and negotiation skills.
      
    • Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions.
      
    • Knowledge of financial, competitive, regulatory environment.
      
      Bring out your best
      SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
      We win with inclusion
      SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
      EOE AA M/F/Vet/Disability
      Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
      Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 180,500-383,900 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.
      Requisition ID: 415557 - Work Area: Sales - Expected Travel: 0 - 30% - Career Status: Professional - Employment Type: Regular Part Time - Additional Locations: #LI-Hybrid
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Keywords: SAP SE, San Jose , Solution Sales Executive - Customer Experience (CX) - West, Sales , Palo Alto, California