Contract Operations Analyst

Company: Innova
Location: San Rafael
Posted on: April 20, 2025

Job Description:

Innova Solutions has a client that is immediately hiring for a Contract Operations Analyst

Do you have the following skills, experience and drive to succeed in this role Find out below.

Position type: Full time Contract
Duration: 12 months
Location: San Rafael, CA (Remote)

As a(n) Contract Operations Analyst you will:

Duties:
The Contract Operations Analyst (CW) is responsible for helping to manage the contracting process and will act as the main point of contact for the Global Sourcing & Procurement (GSP) organization, our Managed Services Provider (MSP), and business stakeholders to ensure contracts are executed timely and accurately.
This position also includes the day-to-day administration of the contract lifecycle management (CLM) systems (SAP Ariba and Icertis) and process, including creating, tracking, updating, and troubleshooting contract requests and existing records.

This role is primarily responsible for:
Managing and tracking in-process contract requests, drafts, and executed agreements through the end-to-end contracting lifecycle
Act as the subject matter expert for the contracting process within SAP Ariba and Icertis, serving as the main point of contact within GSP and for our MSP to ensure procurement contracts are efficiently progressing through the systems and process
Coordinating with Legal, Procurement, our MSP, and business stakeholders to provide contract status updates and advise on process questions or issues
Identifying and resolving discrepancies and issues in contract metadata or system errors
Developing and improving contract workflows, identifying process improvements and areas to increase efficiency and throughput
Generating reports to monitor contract volumes, cycle times, bottlenecks, and statuses
Assisting in the development and implementation of contracting SOPs, policies and training materials
Liaising with Procurement, Legal, and Supplier Operations teams to identify and resolve system and process related issues
Ensuring compliance with internal contract and procurement policies, as well as system requirements
This role will collaborate closely with Sourcing colleagues from within the Global Sourcing & Procurement organization, our Legal team, as well as colleagues across the company.

Skills:
Required Collaborative Skills:
Stakeholder Management: build credibility through strong relationships and solid track record of results, via a collaborative approach. Ability to develop a wide network of relationships across various functions and foster cross-functional alignment; become the point of contact and expertise for all things related to procurement contracting operations
Team Collaboration: align with peers to develop operational strategies; ensure alignment with overall GSP goals; closely partner with functional owners across the company
Source to Pay mindset: demonstrate a deep and wide knowledge of the Source to Pay process, including supporting technology to optimize operations.
Communication: skilled in written and verbal communication.

Skills and Experience Requirements:
Demonstrated experience with SAP Ariba Contracts and Procurement modules, preferably in an operational and/or process management capacity
Preferred experience using and/or administering Icertis CLM systems
Strong proficiency in Microsoft Office suite applications (Excel, Word, PowerPoint, Outlook), as well as PDF editing tools (e.g. Adobe Acrobat)
Working knowledge of other contract management systems and procurement platforms is a plus (e.g. DocuSign, Coupa)
Experience effectively working with and giving direction to managed-services teams
Specific knowledge and expertise in contract lifecycle management systems and processes
Results-driven mindset and meticulous attention to detail
Excellent communicator and interpersonal skills with comfort working cross-functionally to gather information and resolve conflicts
Motivated, high-energy, curious, self-starter and strong business mindset

Education:
Minimum Level of Education Required:
Bachelor's degree in business, Supply Chain Management or related field.

Area of Specialization:
Experience in procurement and supply chain management in a global capacity, preferably within the pharmaceutical sector.
Experience in contract administration and/or procurement operations
Experience in systems administration and process management
Comfortable working in cross-functional and internal end user-facing role
Experience working in a matrix (global/regional) business environment
Strong networking skills and a proven ability to build productive and collaborative relationships with stakeholders and business partners

Travel Requirements:
Limited travel may be required to Client offices.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!

Namrata Gautam
PHONE: (+1) 314-523-1818
EMAIL: Namrata.Gautam@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: $28- $33 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications


Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Keywords: Innova, San Jose , Contract Operations Analyst, Professions , San Rafael, California