Plumbing Service Account Manager - Therma

Company: Legence
Location: San Jose
Posted on: February 18, 2025

Job Description:

Plumbing Service Account Manager - ThermaTherma, 1601 Las Plumas Avenue, San Jose, California, United States of America Req #1981Thursday, January 30, 2025Therma, a Legence companyFor over 50 years, Therma has continued to redefine the mechanical construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious approach. Today, the firm employs more than 1,100 people in 3 regional offices, and its clients represent a diverse range of market sectors, including Biopharmaceutical, Education, Healthcare, Food & Beverage, Commercial, Industrial, and Data Center facilities. Our culture is open, innovative, collaborative, and fun - all reflected in recognition of Therma as a #1 Best Place to Work on multiple occasions. We create an environment that empowers & challenges employees, giving them the greatest opportunity to succeed.Location: San Jose, Full time OnsiteTherma is a leading Service company dedicated to providing top-notch services in plumbing, HVAC, TAB, controls, and chiller systems to property management companies. We pride ourselves on our commitment to quality, customer satisfaction, and innovative solutions.We are seeking a motivated Plumbing Service Account Manager to represent our Plumbing Service department and build strong relationships with Therma's customer base. This role focuses on the commercial market, managing accounts with property management companies while cross-selling our additional service departments, including HVAC, TAB, controls, and chiller systems.The ideal candidate will bring a proven background in plumbing sales, outstanding communication skills, and a proactive approach to delivering exceptional customer service. If you thrive in a dynamic environment and are passionate about driving growth, we want to hear from you!Key Responsibilities:

• Sales and Business Development:
  • Build and maintain strong relationships with property management companies to promote plumbing services.
  • Identify and capitalize on cross-selling opportunities for HVAC, TAB, controls, and chiller services within existing accounts.
  • Actively pursue new business through networking, prospecting, and relationship-building.
  • Quoting and Proposals:
    • Develop accurate, competitive, and customized quotes for plumbing services and related offerings.
    • Partner with technical teams to create proposals tailored to client needs and specifications.
    • Customer Relationship Management:
      • Serve as the primary contact for clients, addressing inquiries and delivering exceptional customer service.
      • Conduct regular follow-ups to ensure client satisfaction and foster long-term partnerships.
      • Issue Resolution and Damage Control:
        • Promptly address and resolve service-related issues or complaints with professionalism.
        • Collaborate with service teams to ensure timely and effective resolutions.
        • Collections:
          • Manage accounts receivable by following up on outstanding invoices and ensuring timely collections.
          • Work closely with the finance team to maintain accurate and up-to-date financial records.
          • Reporting and Analysis:
            • Monitor sales performance metrics and prepare reports to identify trends and areas for improvement.
            • Stay informed about industry developments, competitor activity, and market demands to enhance strategies.Qualifications:
              • Proven experience in plumbing sales or a related field, with a strong focus on the commercial market.
              • In-depth knowledge of plumbing systems; familiarity with HVAC, TAB, controls, and chiller systems is a plus.
              • Exceptional communication, interpersonal, and relationship-management skills.
              • Strong negotiation and closing abilities.
              • Proficient in CRM tools and Microsoft Office Suite.
              • Self-motivated, detail-oriented, and capable of working independently or collaboratively.
              • Valid driver's license and willingness to travel as required.We are unable to provide immigration sponsorship for this position.Health and Welfare Benefits
                • Health and Welfare
                • Medical
                • Vision
                • Employee assistance programPersonal Benefits
                  • Paid vacation
                  • Company-paid holidays
                  • Sick leave
                  • 401(k) retirement savings plan
                  • Company-paid long-term disability insurance
                  • AD&D insurance
                  • Life insuranceAbout LegenceLegence, a Blackstone portfolio company, is an Energy Transition Accelerator that provides advisory services and implementation focused on financing, designing, building, and servicing complex systems in mission-critical and high-performance facilities. With five decades of expertise in the built environment, Legence has a proven track record of reducing carbon emissions, implementing renewables, lowering utility costs through efficiency consumption, and making systems run better at unmatched speed and scale. To learn more about Legence and its services, visit .
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Keywords: Legence, San Jose , Plumbing Service Account Manager - Therma, Professions , San Jose, California