Operations Associate

Company: Blueground
Location: San Francisco
Posted on: November 15, 2024

Job Description:

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life's latest adventure.We are looking for an Operations Associate to join our fast-growing Hayward, CA team. The ideal candidate should be detail-oriented, proactive, skilled in general maintenance tasks, and thoughtful to ensure that the property is continuously in pristine condition for our guests. The role is primarily responsible for assisting our Operations Team in preparing new units, ensuring that existing units are perfect for our guests, and handling any issues or emergencies that arise.What you'll focus on:

• Coordinate with Operations Managers to ensure all properties are fully equipped and ready for guest move-ins.
• Serve as Blueground's operational front-line, ensuring new properties meet our standards and handling maintenance, repairs, and technology issues such as furniture assembly and WiFi troubleshooting.
• Conduct pre-check-in and post-check-out inspections using a mobile checklist to ensure each apartment adheres to both business and guest quality standards.
• Collaborate closely with the housekeeping team to expertly manage the complete apartment turnover process at Blueground properties.
• Oversee and ensure the high standards of cleanliness and presentation of apartments.
• Maintain and drive Blueground's corporate vans, ensuring they are well-stocked and in pristine condition.
• Participate in ad hoc operational projects, such as managing key inventory and organizing local storage.
• Gather and upload property-related information onto Blueground's internal platform.
• Demonstrate operational efficiency in the field by serving as the main point of contact between our Operations Leaders and the Customer Experience team.
• Balance operational workflows with independent on-the-go tasks and critical time-sensitive needs.What we're looking for:
  • Problem solver, with the ability to work in a fast-paced environment.
  • Ability to perform basic handyman tasks and manage minor household repairs.
  • Strong organizational skills with attention to detail.
  • Capability to routinely lift items weighing over 30 lbs.
  • Experience leading field or housekeeping teams will be considered a plus.
  • Confident user of technology (email, slack, G Suite).
  • A positive, driven, and friendly personality, ready to contribute to a team-oriented environment.Additional Requirements:
    • Availability to work at least one weekend per week without exceeding 40 hours per week.
    • Valid driver's license.
    • Access to a reliable vehicle with mileage reimbursement.Pay Range: $55,000 - $60,000 USDAt Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
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Keywords: Blueground, San Jose , Operations Associate, Other , San Francisco, California