Road Supervisor

Company: Transdev
Location: San Jose
Posted on: November 1, 2024

Job Description:

Transdev Services Road Supervisor Job Description
Overview:
Transdev, formerly Veolia Transportation, is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan, and taxi services. We manage over 200 transportation contracts for cities, transit authorities, and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, enhance quality of life, and combat global warming.
Evaluates and interacts with the vehicle operators while in revenue service. Responds to system emergencies; investigates and completes accident reports, incidents, and customers' complaints.
Responsibilities:

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• Performs all vehicle operator safety evaluation ride checks, observation of operators while making their runs, and prescribes the necessary retraining; maintains radio and telephone contact with transit vehicle operators.
  
• Responds to service problems including rerouting, accidents, and incidents with the goal of restoration of interrupted service; supports operators in preparing accident reports.
  
• Interacts with and assists transit passengers as necessary.
  
• Investigates and responds to unsafe location/situation reports; makes recommendations and/or changes to resolve the unsafe situation.
  
• Informs appropriate supervisory personnel regarding operational problems and coordinates efforts toward their resolution.
  
• Helps to ensure that each route is staffed appropriately.
  
• Helps to hire and train new operators.
  
• Covers open routes and assists operators and other Road Supervisors with customer assistance and roadside problems.
  
• Maintains routine records and performs a variety of clerical work activity related to the property operation.
  
• Maintains confidentiality of all information.
  
  Other duties as required.
  Qualifications:
  Education, Licensing, and Certifications Required:
  
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  • Class B or higher Commercial Driver's License with Passenger endorsement and Air brake endorsement required.
    
    Education, Licensing, and Certifications Preferred:
    
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    • High school diploma or equivalent, such as GED, preferred.
      
      Experience:
      
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      • 2 or more years of relevant operator experience, including leadership experience, required.
        
        Skills and Knowledge Required:
        
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        • Knowledge of service area.
          
        • Ability to use a computer to generate reports and schedules using Microsoft Word and Excel.
          
        • Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases, and routes.
          
        • Good written and oral communication skills.
          
        • Ability to organize and perform work efficiently, strong attention to details.
          
          Travel requirement: 100% of time is spent in the field.
          Pre-Employment Requirements:
          
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          • Must be able to maintain a DOT medical card.
            
            Physical Requirements:
            
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            • Must be able to work flexible work schedules.
              
            • Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
              
            • Frequently required to sit.
              
            • Occasionally required to climb or balance; stoop, kneel, crouch or crawl; and smell.
              
            • Occasionally required to lift up to 25 pounds.
              
            • 100% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations. Must be able to work in extreme heat and cold and in a damp environment with moderate noise.
              
            • Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.
              
              Salary: $73,702-$75,913/annually.
              Benefits: Job offers comprehensive benefits package including Medical/Dental/Vision, 401k option as well as PTO/VAC accrual.
              The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
              Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status, or any other classification protected by federal, state, or local law.
              Drug-free workplace.
              If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time and be able to pass a drug screen and background check.
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Keywords: Transdev, San Jose , Road Supervisor, Other , San Jose, California