Technical Support Specialist
Company: VirtualVocations
Location: San Francisco
Posted on: January 28, 2025
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Job Description:
A company is looking for a Technical Support Specialist to
manage technical and strategic questions from customers
remotely.
Key Responsibilities:
Assist customers and resolve issues through email, chat, and other
communication methods
Provide support and guidance to marketers, salespeople, and service
professionals using the platform
Develop and maintain comprehensive knowledge of the product to
diagnose and solve software issues
Required Qualifications:
0 - 1 year of experience in a technical support role
Experience assisting customers via email or live chat
Ability to troubleshoot and investigate technical issues
autonomously
Interest in learning software, APIs, and CRM integrations
Keywords: VirtualVocations, San Jose , Technical Support Specialist, IT / Software / Systems , San Francisco, California
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