Technical Support Specialist
Company: VirtualVocations
Location: Sacramento
Posted on: January 27, 2025
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Job Description:
A company is looking for a Specialist II, Tech Support.
Key Responsibilities
Provide technical and application support for software, hardware,
and peripherals
Perform root cause analysis and document troubleshooting actions
for client issues
Consult with clients to resolve technical issues and manage
escalations
Required Qualifications
Bachelor's degree in Computer Science, Software Engineering, or
equivalent
3+ years of experience in a technical support role, preferably in
healthcare technology
Relevant technical certifications such as CompTIA A+, Microsoft, or
AWS are a plus
Experience with software development, networking, and system
administration
Knowledge of SQL and at least one programming language (e.g.,
PowerShell or Python)
Keywords: VirtualVocations, San Jose , Technical Support Specialist, IT / Software / Systems , Sacramento, California
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