Reservations Tech Expert-Provide Live Support at one of the Bay Area's top companies!

Location: San Bruno
Posted on: November 18, 2024

Job Description:

As a Reservations Technology specialist, our client will count on you to:

Provide superior technical support and build successful long term relationships with internal clients for internal workflow applications and sales tools

Have excellent communication skills--both written and verbal

Troubleshoot, escalate and respond to product support requests from sales teams

Implement, troubleshoot, and support ad serving systems and other Internet-based applications

Analyze support data to identify trends and communicate actionable insights to product stakeholders and sales

Develop training materials and documentation

Identify and define automation opportunities

Minimum Qualifications:

BA/BS Degree.

2-3 year minimum of Ad System support experience.

Strong presentation and verbal communication skills

Experience in technical customer support or account management

Strong analytical, troubleshooting and problem-solving skills

Preferred Qualifications:

Experience in media planning or selling reservation advertising

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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