Site Medical Director (Physician)
Company: Santa Cruz Community Health
Location: Santa Cruz
Posted on: April 25, 2025
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Job Description:
Santa Cruz Community Health (SCCH) is a multi-site, Federally
Qualified Health Center (FQHC) serving Santa Cruz County residents.
SCCH began as a women's health collective in 1974 with the mission
to improve the health of our patients and the community and
advocate the feminist goals of social, political, and economic
equality. Now, more than 50 years later, we serve that same mission
at our three clinic sites: the Santa Cruz Women's Health Center in
downtown Santa Cruz serves women and children; the Live Oak Health
Center offers the community an integrated, state-of-the-art health
and housing campus in Live Oak, and the Santa Cruz Mountain Health
Center provides accessible and expanded access to care for our
patients in the San Lorenzo Valley.
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first.
Driven by our commitment to health care as a human right, SCCH is a
leading non-profit provider offering comprehensive health services
to our patients, regardless of their ability to pay. We have been
recognized in the community as a leader in delivering high-quality,
innovative care, and we are active in local, state, and national
advocacy work that empowers our patients and community to be
healthy, happy, and successful.
SCCH has a diverse patient population and an engaging and friendly
work environment. Our caring and committed staff works as a team to
fulfill our mission so that all our patients have access to
quality, whole-person health care.
POSITION SUMMARY/SCOPE:
The Site Medical Director (SMD) supports their site's medical
provider team to achieve high job satisfaction and performance;
assists the Chief Medical Officer (CMO) to ensure access to
high-quality medical services for Santa Cruz Community Health
(SCCH) patients at their clinical site; and advances SCCH's
Strategic Plan through working closely with the CMO and other site
leads and managers. The site's medical providers report directly to
the SMD. This role is a physician (MD or DO) who delivers direct
care to SCCH patients at their clinical site. The SMD is expected
to demonstrate exceptional clinical, leadership, strategic
planning, critical thinking, patient relations, organizational, and
time management skills. The position reports to the CMO, and in the
absence of the CMO acts on their behalf as delegated.
Classification: Full-time or Part-time, Salary, Exempt. 15 hrs/wk
(0.375 FTE) dedicated to SMD role
Reports to: Chief Medical Officer
Location: Live Oak Health Center, In-Clinic and Remote Shifts
Hours: Varies; at least one evening per week, some Saturday
shifts
Annual Compensation: $220,000 - $290,000, depending on years of
relevant experience & education
Language: Bilingual conversant/fluent in English and Spanish highly
desirable
ESSENTIAL DUTIES & RESPONSIBILITIES:
Essential functions include but are not limited to:
PROVIDER SUPPORT
Serve on Medical Leadership Team (MELT) on behalf of their site's
medical providers, to coordinate efforts between all sites, and to
advance SCCH's Strategic Plan, initiatives, and priorities.
Maintain open communication with providers to hear and share their
ideas and concerns with MELT, CMO, and clinical site managers and
leads.
Meet with individual providers on a regular basis to assess job
satisfaction and well-being, and offer resources and support as
needed.
Communicate with providers via various modes (email, Teams,
meetings, one-on-one, etc.) around Clinic proposals, developments
and initiatives.
Coordinate medical provider schedules with Operations Leadership
and CMO.
With Operations Leadership, receive, consider, and submit medical
provider schedule requests for review by CMO.
Review and approve their site's medical provider time-off requests
& timecards.
With Operations Leadership, ensure appropriate medical staffing
levels, and identify staffing and recruitment needs.
With CMO, lead recruitment, interviewing, hiring, and onboarding of
new medical providers. The SMD serves as "Hiring Manager" under
close advisement and guidance of the CMO.
PROVIDER TEAM PARTICIPATION
Identify areas to engage provider participation and input to expand
and strengthen Clinic programs through collaborative problem
solving and consent decision-making.
Represent medical providers on Site Leadership Group (SLG) and
participate in managing the day-to-day clinical operations of their
site.
Collaborate with other site leads including those in behavioral
health, operations, medical assisting, nursing, and others as
necessary and appropriate, as part of SLG and in support of
clinical operations and initiatives.
Attend, plan, and lead, when applicable, staff and management
meetings, including all-staff and site-staff meetings, provider
meetings, MELT meetings, and others as necessary. Meeting
assignments must be confirmed and approved by the CMO.
PROVIDER SUPERVISION & PERFORMANCE EVALUATION
With CMO and Care Team Physicians, evaluate medical provider
performance per SCCH policy, and provide regular feedback to
medical providers on their performance on teamwork,
professionalism, and clinical, compliance, regulatory, and fiscal
indicators.
With CMO and Care Team Physicians, identify and assist providers in
need of performance enhancement, quality of care improvements,
general support, and/or training.
Participate in completion and review of Event Reports as requested
by CMO.
Discuss areas of heightened concern with CMO in a timely
manner.
Serve on Clinical Risk Management (CRM) Committee per SCCH Quality
Assurance Plan.
CLINICAL SERVICES, QUALITY & PATIENT CARE
Work with medical providers, Care Team members, and SLG to
implement strategies to reach target productivity and patient
access to their primary care provider.
Champion integration of clinical services (behavioral health,
pediatrics, Chinese medicine, psychiatry, etc.) in daily practice
of medical providers and as part of SLG.
Champion Quality Improvement & Patient-Centered Medical Home
efforts on the agency level as well as with providers and Care
Teams.
Represent SCCH, activities and initiatives to community agencies,
partners, and stakeholders.
Additional projects and duties as assigned by the CMO.
Perform all clinical and administrative duties expected of a
medical provider at SCCH. Additional documentation is provided for
further detail.
QUALIFICATIONS
Board Certified family practice physician (MD, DO) with a valid and
current medical license issued by the State of California.
Minimum of three years of recent clinical experience as a
practicing medical provider, preferably in primary care,
community-based or public health setting.
Knowledge of standard healthcare practice policies and
procedures.
Experience working on computers and knowledge of Microsoft Office
software products.
Ability to work with practice management and EHR software.
Knowledge of health insurance plans.
Knowledge of healthcare terminology, procedures, and practice.
Knowledge of HIPAA regulations.
Excellent verbal and written communication skills.
Ability to work independently and to use good judgment.
Ability to work effectively and harmoniously with co-workers
Ability to perform assigned responsibilities with minimum
supervision; to maintain quality control standards; to interpret,
adapt and apply guidelines and procedures.
BENEFITS
We offer a robust benefits package designed to support your
well-being and work-life balance! Enjoy competitive compensation
and a comprehensive benefits suite for those working 20+ hours per
week, including employer-subsidized health, dental, vision, and
life insurance plans, plus optional pet insurance and supplemental
coverage; coverage kicks in the first of the month after 30 days of
employment. From day one, you'll accrue paid time off, have paid
holidays, and a 2% automatic 401K enrollment with a 2% company
match. 80% of a clinician's time is clinical and 20% is
administrative. Salary increases occur after Year 1, 3, 5, 7, 10
and every 5 years thereafter. You'll also benefit from access to a
wellness reimbursement program, a telecommuting stipend when
applicable, plus, we cover license and certification fees and CME
(fees and days off). Celebrate with us at monthly staff events and
bi-annual company-wide celebrations and take advantage of ongoing
training opportunities.
SANTA CRUZ COMMUNITY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER
(W/M/V/D)
Keywords: Santa Cruz Community Health, San Jose , Site Medical Director (Physician), Executive , Santa Cruz, California
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