Senior QA Manager

Company: Roku, Inc.
Location: San Jose
Posted on: February 21, 2025

Job Description:

Teamwork makes the stream work.Roku is changing how the world watches TVRoku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.About the TeamOur mission is to transform the innovative ideas from various Roku teams into exceptional products. As systems integrators, we combine the building blocks from the OS team with the specific requirements for new models and markets to create the best possible televisions for our customers. We don't just assemble; we innovate by adding new features and enhancements.Our work spans the entire technology stack. We collaborate with SoC vendors, dive deep into the platform abstraction layer, navigate through the Kernel, and ascend through the OS to the highest layers. This comprehensive approach ensures we develop tailored systems for each country, delivering top-notch performance and user experience.About the RoleJoin Roku's New Platform Introduction TV team and be at the forefront of delivering new TV models worldwide. In this role, you'll immerse yourself in a variety of functions, gaining expertise across the entire system. If you thrive on creative problem-solving, enjoy learning new things, and love working at different levels of a system, this role is perfect for you.You'll manage a team of exceptional QA engineers, driving automation and innovation to ensure our products are top-notch. You'll also play a crucial role in helping your team grow, providing guidance and support in problem-solving. Your leadership will be key in pushing the boundaries of what's possible, making a significant impact on our global product launches.What you'll be doing

• Manage a team of professionals focused on automated testing for Digital TV products.
• Develop and implement comprehensive test plans for new features and enhancements for digital TV products, ensuring thorough coverage and high quality.
• Meticulously track all test results, ensuring timely reporting and resolution of defects.
• Provide status updates from QA team members and your own hands-on testing experience to stakeholders and management.
• Take responsibility for QA relevant project milestones along with QA resource allocation, ensuring efficient use of resources and timely completion of projects.
• Hire, train, and manage additional QA Engineers to support the growing needs of the product line.
• Collaborate with globally distributed teams, partners, and management to ensure alignment and effective communication.
• Emphasize the use of automation in testing to improve efficiency, coverage, and reliability of test results.
• Continuously enhance the QA process to ensure superior quality and meet QA cycle goals.We're excited if you have
  • 8+ years building and leading quality assurance teams, with a focus on automation.
  • 10+ years of experience writing and executing QA test plans in the software or consumer electronics industry.
  • Experience generating and presenting quantitative reports at project status meetings.
  • Experience with both black box testing and QA automation on embedded platforms, particularly for digital TV products.
  • Willingness to execute test procedures, including hands-on testing for new features and enhancements.
  • Ability to meet QA cycle goals and continually improve the QA process to ensure superior quality.
  • Strong ability to represent Roku externally and resolve difficult issues with our partners in a productive and friendly manner.
  • Excellent verbal and written communication skills.
  • Knowledge of and enthusiasm for consumer products, especially digital TV technologies and trends.
  • Bachelor's degree in Computer Science or equivalent.BenefitsRoku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.The Roku CultureRoku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
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