Client Success Manager

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: February 1, 2025

Job Description:

This isn't your typical reactive account management or customer success role. It's about empowering clients-small accounting firm owners and partners-to achieve their financial goals through proactive tax planning. If you're not experienced with driving change in small businesses or don't thrive on challenging conversations, this isn't the job for you.Here's what success looks like:

• You thrive in fast-paced, high-impact work and love seeing 8 back-to-back calls on your calendar.
• You challenge accounting firm owners and partners to become better versions of themselves-even when it's uncomfortable.
• You geek out over marketing and sales metrics and love solving problems with data-driven insights.
• You're excited by the responsibility of managing 60+ clients while delivering high-touch, meaningful results.
• You bring high business acumen, partnering with clients to create specific goals and actionable plans tailored to their needs.If you're scared of conflict, hate holding people accountable, or don't want to be pushed to your personal best, do not apply. If you do, message our SVP of Revenue, Kyle Deering, on LinkedIn and tell him why you are a great fit. Get creative; we love it.What You Need to Get the Job Done
  • 3+ years of experience in client success or account management, ideally within a SaaS or executive coaching environment.
  • Data-savvy and detail-oriented, with the ability to derive insights and tailor solutions for client growth.
  • A results-driven mindset with a "whatever it takes" attitude for client success.Working At CorveeWe're thrilled to have a growing team dedicated to helping businesses save on taxes, and our people are our most significant asset. If you're passionate about client success and want to be part of a high-growth fintech company with a lot to offer, Corvee might be the right place for you!
    • Unlimited PTO
    • Equity opportunities
    • 401k plan with matching
    • Paid parental leave
    • FiDi workspace just a few blocks from SF Tower
    • Collaborative, high-energy team environmentApply for this jobFirst Name *Last Name *Email *PhoneResume/CV *LinkedIn Profile *Have you directly supported a Small Business owner in implementing a new marketing or sales process in their business? If so, explain further. *Are you located in the San Francisco/Bay area? This is a full-time in-office position. No remote options available. *
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Keywords: Tbwa Chiat/Day Inc, San Jose , Client Success Manager, Executive , San Francisco, California