Executive Director
Company: Atria Senior Living, Inc.
Location: San Mateo
Posted on: January 14, 2025
Job Description:
ResponsibilitiesThe Executive Director is responsible for
leading the community's day-to-day operations, including full
profit and loss responsibility. The Executive Director plans,
implements, and evaluates all aspects of operations. This
individual recruits and trains team members and has direct
supervisory responsibility for a high performing team of leaders in
the disciplines of sales, care, hospitality, and resident
engagement. The Executive Director fosters an environment of high
customer satisfaction and ensures a quality-oriented and engaged
workforce. They ensure compliance with all local, state, and
federal regulations and focuses on creating a safe working and
living environment.
- Lead the development and implementation of all sales and
operations strategies and tactics for the community consistent with
Company objectives.
- Regularly communicate performance with the Regional Vice
President.
- Actively partner with Community Sales Director to assess
competitive threats, sales plan, and engage in business-to-business
sales calls.
- Understand the community's care regulations and support the
resident care program by regularly meeting with the Resident
Services Director to discuss and address department concerns.
- Develop and implement successful strategies regarding labor,
occupancy growth, revenue growth, expense control, and quality of
services, and review and redirect activity, if necessary.
- Ensure adherence to the Resident's Bill of Rights.
- Responsible for interviewing, hiring, training, developing, and
evaluating assigned staff. Team sizes can vary; average range is
65-80.
- Constantly assess resident needs in staffing levels.
- Operate the community in accordance with Company policies and
federal, state and local regulations.
- Assist in developing operational budgets and capital
requirements, including forecasting and approving all
expenses.
- Act as a liaison between field operations and the Support
Center. Build strong relationships with Support Center
resources.
- Remain active in local community activities. Establish networks
and resources for resident referrals.
- Perform regular reviews of and makes recommendations on all
aspects of building construction and preventative maintenance.
- Able to work in various positions in the community and willing
and able to fill in as needed.
- Build a high-performing team and keep engagement high.
- Meet financial management requirements for the community.
- Maintain a safe working and living environment.
- Actively participate in "in-house" sales activities, including
prospective resident tours and special events.
- May drive Company vehicle from community to social and other
various destinations (only if required by community).
- May perform other duties as needed and/or
assigned.Qualifications
- A Bachelor's degree in Business Administration, Healthcare
Administration, or related subject is required.
- Three (3) to five (5) years of experience in operations
management with demonstrated success in meeting financial and sales
goals preferred.
- The ability to become licensed as an administrator for assisted
living within a prescribed timeframe in states requiring such a
license.
- Must possess a valid driver's license.
- Position requires driving responsibilities (may use Company
provided vehicle and/or personal vehicle).
- Must satisfactorily meet and be in compliance with Company
motor vehicle policy standards and Travel Policy.
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Keywords: Atria Senior Living, Inc., San Jose , Executive Director, Executive , San Mateo, California
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