Enterprise Account Manager

Company: SafelyYou
Location: San Francisco
Posted on: October 16, 2024

Job Description:

About SafelyYouSafelyYou is an extremely mission-driven company that raised $60m in 2021 through series A and series B financing and is now rapidly scaling. Our company spun out of the UC Berkeley AI Research Lab and develops artificial intelligence to support care for those with Alzheimer's disease, dementia, and other cognitive impairments. Alzheimer's disease is the single most expensive disease in the US, costing an estimated $600b per year in direct and indirect costs. It affects 1 in 3 people over 85 and 1 in 9 people over 65. Our first product is focused on reducing the frequency and impact of falls, the leading cause of hospitalization for those living with dementia. We have peer-reviewed results showing up to 80% fewer falls with an average of 40% fewer falls and 80% fewer ER visits from falls. We've raised capital from top VC firms, including Founders Fund, Eclipse, Foundation Capital, and Data Collective, and the largest providers in the space are actively using, expanding, and evangelizing the service. We have also been awarded grants from the National Institutes of Health and the National Science Foundation, given the national importance of the issue - as the population continues to age, the global costs of Alzheimer's and dementia are expected to double over the next 10 years. With fewer and fewer young people available to provide the care needed, we must find a way for technology to bridge the gap.Your Role at SafelyYouThis is a remote role. SafelyYou is seeking a driven and dynamic Enterprise Account Manager to join our team. As an Enterprise Account Manager, you will play a crucial role in driving revenue growth and establishing strong relationships with enterprise-level clients. You will serve as the primary point of contact, understanding their unique needs and ensuring that our solutions align with their goals.Responsibilities:

• Revenue Growth and Target Achievement: Drive revenue growth by effectively managing existing accounts and identifying expansion opportunities. Meet or exceed individual revenue goals through strategic account planning and relationship building.
• Strategic Relationship Management: Cultivate and maintain strong, trusted relationships with C-level individuals (CEOs, COOs, CFOs, etc.) of clients. Proactively engage in strategic discussions, understand their business objectives, and align our solutions to drive mutual success.
• Negotiation and Influencing Outcomes: Negotiate and influence outcomes through data-driven business cases, strategic relationship management, and knowledge of SafelyYou offerings.
• Crossfunctional Operator: Foster a collaborative client management approach by actively engaging new sales, marketing, customer success, and project management teams. Utilize available resources to deliver a world-class customer experience and achieve shared business objectives.
• Market Awareness: Stay informed about industry trends, the competitive landscape, and new products through networking, professional organizations, and publications.
• Contract Negotiations: Lead contract negotiations with prospective clients to ensure successful deal closures and hand off completed deals to the implementation and clinical success teams.
• Presentations: Deliver high-quality, motivational presentations to clients, effectively addressing their questions about products, prices, and availability.
• CRM Management: Update and maintain all opportunities and follow-on activities in the Company's CRM system to ensure accurate and up-to-date information, including accurate pipeline and forecasting.The Ideal Candidate
  • Bachelor's degree or equivalent experience
  • 2-5+ years experience as an Enterprise Account Manager or equivalent in a SaaS company, preferably in a startup environment
  • Passionate about our mission and our technology
  • Proven experience in enterprise account management or sales, ideally within the healthcare or senior care industry
  • Strong track record of meeting or exceeding expansion targets and renewal metrics
  • Exceptional communication, negotiation, and interpersonal skills
  • Demonstrated ability to build and maintain strong customer relationships
  • Strong organizational skills with the ability to deliver on multiple projects at a time
  • Demonstrated ability to wear many hats, manage ambiguity, and apply problem-solving skills
  • Superb interpersonal skills, ability to quickly build rapport with customers and constituents
  • Comfortable working in a remote and independent environment
  • Experience with G Suite, Office 360, Salesforce, Slack and BI tools
  • Willingness to travel up to 25% of the time
  • Ability to occasionally lift heavy equipment
  • Required to provide proof of COVID-19 vaccinationWhy Join Us? You Can Make a Difference!SafelyYou offers a competitive compensation package, including but not limited to:
    • A mission-driven company culture
    • Fully remote
    • Excitement, creativity, and a fast-paced atmosphere
    • Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, Vision and Life Insurance
    • 401K Program
    • Company laptop
    • Monthly Education, Well-being & WFH stipends
    • Non-accrual PTO
    • Growth Potential
    • Company Retreats
    • Medical & Family/Parental LeaveAt SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.We value all the perspectives our team members bring to the table, and that is why we don't look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.
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Keywords: SafelyYou, San Jose , Enterprise Account Manager, Executive , San Francisco, California