Lead Office Service Specialist

Company: Epiq Systems, Inc. -
Location: Redwood City
Posted on: January 21, 2025

Job Description:

Lead Office Service SpecialistApply remote type Onsite: Work in Office Full-Time locations USA-Redwood City-CA-255 Shoreline Drive, Suite 520 USA-San Francisco-CA-101 California St. Suite 2100 time type Full time posted on Posted 4 Days Ago job requisition id R0030037It's fun to work at a company where people truly believe in what they are doing!Job Description:The Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. Will accurately communicate with client staff and Epiq team members regarding commitments, deadlines, and challenges.Essential Job Responsibilities

• Work independently on production assignments, often at a satellite copy center without direct supervision
• Ensure all projects have been properly completed and quality checked
• Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries
• Assist management with training new hires on all processes
• Other duties may include mail, distribution services, copy, print, facilities, reception, hospitality servicesQualifications & Requirements
  • High School Diploma or GED
  • Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment
  • Ability to lead others in a professional manner
  • Strong written and verbal communication skills with ability to resolve complaints
  • Ability to multitask with attention to detail
  • Working knowledge of MS Word, Excel, and Outlook
  • Ability to lift or move 40 lbs. or greater
  • Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is 22.15 to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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Keywords: Epiq Systems, Inc. -, San Jose , Lead Office Service Specialist, Administration, Clerical , Redwood City, California